Frequently Asked Questions

All projects we take up carry the following guarantees:

• We sign NDA and Confidentiality Agreements as required by you.
• All our employees are full-time employees, and are bound by the company’s Confidentiality and Non-Disclosure clauses.
• Additionally, for sensitive projects, we create isolated cells disconnected from any public network.
• At a practical level, all CD-Writers need authorization for usage. Internet uploads larger than a threshold also need authorization.

Yes; in some cases we bear project risks even before the first payment.

Our developers are dedicated to producing quality code. We have formal processes to keep quality under tight control, including periodic code reviews and design walk-through. We concentrate on being first-time right, and believe the creation-step itself should be strong.

Every project goes through the hands of suitable QA/Testing professionals, under stringent test-plans including black-box testing, white-box testing, test regression, usage analysis etc.

Our pricing is based on a long term relationship aimed at giving maximum benefits to our customers.

We sign NDA before initial discussions, and final contracts are drawn out in details. We are normally bound by the legal framework of our client's country, and are a registered organization in India.

Yes we do, whenever required. This may be especially useful in initial requirements gathering, final implementation or other pain points. In such cases, our consultants will work on-site at pre-decided rates.

We will send you regular project status reports. We use a combination of pre-determined update schedules (normally email) and ad-hoc meetings (usually tele-conferences, or live chat).

It depends on the situation. We will ask you to provide some information if necessary.

Yes. We provide technical support and application maintenance services on request.